Marroad International Hotel Narita

great price for this luxurious cost-effective hotel. Importantly better deal than the Nikko hotel I stayed. This hotel's reception area is luxurious and big, the room was bigger than the one in the Nikko hotel, yet cheaper than the Nikko hotel. Their dining place is located at 13th floor with a sweeping view and you can watch planes landing at the airport. Their dinner buffet was good. If you considered to stay in the Narita Nikko hotel, you should know that this hotel is a better deal.

We needed a convenient place to spend the night after a late flight into Narita, and this hotel was the perfect option! The free shuttle from the airport came right on time and had plenty of space to store our luggage. Check-in was quick and efficient, and staff was friendly. We were able to grab a late-night snack at the convenience store literally attached to the lobby. The rooms were very clean and the beds, surprisingly comfortable. We'll come back here next time we're in need of a Narita airport stay!

Airport shuttle to the hotel is brilliant, easy to find and runs often. Hotel was a short 10min bus ride. Check-in was a breeze, great restaurant that overlooks the aircraft taking off. Dinner was a little overpriced for the buffet (but food was nice) - I would've preferred to have the option to choose individual menu items instead of a full buffet. Breakfast was included with the room and waking up and watching the planes take-off was awesome. There's a small supermarket downstairs if you don't want to eat at the restaurant.

During our travels back home through Japan from South Korea, we had to stop at this hotel after experiencing a resurgence of a previous medical emergency. We ended up staying 6 nights at the hotel. By far, the staff was absolutely wonderful! They were always accommodating, and because we had to stay so long and had to switch rooms several times, they helped by taking all our belongings to our new room. When my family missed our shuttle to the mall, one of the workers (a manager, I believe) drove us there. On another occasion, he surprised us by picking us up (along with others staying at the hotel) from the mall bus pickup point to spare us from the extremely crowded last shuttle of the night, which serves a few other hotels in the area. Although there is nothing within walking distance around the hotel, they did have a small convenience store inside, which was nice. The ease of the shuttles between the airport to the hotel, and between the hotel to the mall was great as well. Overall, it was a very pleasant experience, especially considering our situation (the medical emergency) at the time, which was extremely stressful.

Great place to spend a 1st night in Japan after a long flight. Very easy shuttle ride to / from the airport and very easy check in/out. We really enjoyed the buffet breakfast on the top floor. Good food selection and great view of the airplanes. Shame there was no soy milk. We had a double bed room and this was fine for one night for me, my husband and our 10 month old baby to share (the bed is a little small for more than 1 night)